This website is operated by steponcloud.com. Throughout the site, the terms “we”, “us” and “our” refer to DermPlusRoot. Derm + Root offers this website, including all information, tools and services available from this site to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, customers, merchants and contributors of content.
If you do not agree to these Terms, you must not use this website.
We reserve the right to update or amend these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
1. ONLINE STORE TERMS
By using this site, you confirm that:
- You are at least 16 years old; or
- You are at least the age of majority in your country of residence and have authority to enter into a legally binding contract.
You must not use our products for any unlawful purpose or in breach of any applicable UK law.
We reserve the right to refuse service or terminate accounts where these Terms are breached.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for legitimate business reasons.
You agree not to reproduce, duplicate, copy, sell or exploit any portion of the Service without our written permission.
Credit card information is encrypted during transfer over networks.
3. ACCURACY OF INFORMATION
We aim to ensure all information on our website is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions.
Nothing on this website constitutes professional advice. Any reliance placed on material is at your own risk.
We reserve the right to modify website content at any time.
4. PRICES AND SERVICE MODIFICATIONS
Prices are displayed in GBP (£) unless otherwise stated and include VAT where applicable.
Prices may change at any time, but changes will not affect orders already confirmed.
We reserve the right to modify or discontinue products or services without prior notice.
5. PRODUCTS AND CONSUMER RIGHTS
Certain products may be available exclusively online and may have limited quantities.
Under the Consumer Rights Act 2015, goods supplied must be:
- Of satisfactory quality
- Fit for purpose
- As described
If goods are faulty, misdescribed or not fit for purpose, you may be entitled to repair, replacement or refund in accordance with UK consumer law.
If you are a consumer purchasing online, you have the right to cancel your order within 14 days under the Consumer Contracts Regulations 2013, unless an exemption applies (e.g., sealed hygiene products once opened). Full details are set out in our Returns Policy.
6. ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order for legitimate reasons, including suspected fraud or unauthorised resale.
You agree to provide accurate and complete account information and to update your details where necessary.
7. THIRD-PARTY TOOLS AND LINKS
We may provide access to third-party tools or links. We are not responsible for the content or accuracy of third-party websites and accept no liability for losses arising from their use.
You should review third-party terms and policies before engaging with them.
8. USER COMMENTS AND SUBMISSIONS
If you submit comments, suggestions or content to us, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish such content.
You must not submit content that is unlawful, defamatory, infringing, abusive or otherwise objectionable.
We reserve the right to remove inappropriate content.
9. PERSONAL INFORMATION
Your personal data is processed in accordance with our Privacy Policy and the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.
10. ERRORS AND OMISSIONS
Occasionally, information on our website may contain typographical errors or inaccuracies relating to product descriptions, pricing or availability.
We reserve the right to correct such errors and cancel orders if necessary. If we cancel your order, you will receive a full refund.
11. PROHIBITED USES
You must not use the website:
- For unlawful purposes
- To infringe intellectual property rights
- To transmit malicious code
- To harass or discriminate against others
- To interfere with website security
We reserve the right to terminate access for breaches of these Terms.
12. DISCLAIMER AND LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Any liability that cannot be excluded under UK law
Subject to the above, we shall not be liable for indirect or consequential losses, including loss of profit or business interruption.
Our total liability to you shall not exceed the amount paid for the relevant product or service.
13. INDEMNITY
You agree to indemnify us against claims arising from your breach of these Terms or misuse of the website.
14. SEVERABILITY
If any provision is found unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
15. TERMINATION
These Terms remain effective until terminated by you or us.
We may suspend or terminate access if you breach these Terms.
16. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and us.
17. GOVERNING LAW AND JURISDICTION
These Terms are governed by the laws of England and Wales.
If you are a consumer, you may bring proceedings in the courts of England and Wales or in the courts of your country of residence within the United Kingdom.
18. CONTACT INFORMATION
Questions about these Terms should be sent via the Contact Us page on our website.
